We take it for granted that if we ever find ourselves in a dire emergency, we can pick up the phone, dial 911, and be rescued from whatever our crisis may be.
And it’s true – whether faced with a fire, a car accident, a medical emergency, or fear of a violent attack, someone will be on that phone asking us for information and offering us guidance within moments, if not seconds.
Very shortly after that, one or more first responders will appear in order to assess the situation and facilitate whatever action is necessary to make us safe again.
First responders are the first people to assist at the scenes of emergencies. They include police officers, firefighters, EMTs, rescuers, deputy sheriffs, volunteer first responders, and, yes, 911 operators as well. They are the first to arrive at what is quite often the absolute worst day of someone’s life.
And they do this day in and day out, year after year. Naturally, this is going to take a toll on one’s mental health. How could it not?