guy reclining on couch at therapist office,

Understanding Treatment Levels: From Outpatient to Residential Care

TL;DR: Key Takeaways

Mental Health Care Exists on a Continuum: Treatment isn’t one-size-fits-all. Mental health care operates across multiple levels of intensity, from brief outpatient therapy to 24/7 residential care. Understanding this continuum helps you access the right level of support for your specific needs at any given time.

The Five Main Levels: (1) Outpatient therapy—weekly or biweekly sessions for mild to moderate symptoms; (2) Intensive Outpatient Program (IOP)—3-5 days weekly, several hours per day, while living at home; (3) Partial Hospitalization Program (PHP)—5-6 days weekly, 6-8 hours daily, hospital-level intensity without overnight stay; (4) Residential treatment—24/7 structured care in therapeutic environment; (5) Inpatient hospitalization—acute psychiatric care in hospital setting for immediate safety concerns.

Level Depends on Severity, Not Failure: Needing more intensive care doesn’t mean you failed at a lower level—it means your symptoms require more support. Just as medical conditions sometimes need hospital care versus doctor visits, mental health conditions require different intensities of intervention based on severity, complexity, and safety concerns.

You Can Move Between Levels: Treatment levels aren’t permanent destinations. Most people move through multiple levels—starting intensive when symptoms are severe, stepping down as they improve, sometimes stepping back up if needed. This flexibility ensures you always have the right amount of support.

The Right Level Considers Multiple Factors: Clinical assessment examines symptom severity, functional impairment, safety concerns, previous treatment response, support system, co-occurring conditions, and practical considerations (work, family) to recommend appropriate level of care.

Insurance Typically Covers All Levels: Most insurance plans cover the full continuum of care when medically necessary. The level of care is determined by clinical need, not insurance preferences, though authorization processes vary by level.

The Bottom Line: Understanding treatment levels empowers you to advocate for appropriate care. If outpatient therapy isn’t enough, more intensive options exist. If you’re in crisis, acute care is available. The goal is matching the intensity of treatment to the intensity of your symptoms—getting enough support to recover without more restriction than necessary.


When you’re struggling with mental health, understanding where to seek help can feel overwhelming. Should you see a therapist weekly? Do you need to go to a hospital? Is there something in between? The reality is that mental health treatment exists on a continuum, with different levels of care designed to meet different needs at different times.

At D’Amore Mental Health, we offer multiple levels of care because we understand that mental health needs aren’t static—they change over time, and the right level of support today might be different from what you need next month. This comprehensive guide will help you understand the full spectrum of mental health treatment levels, what each offers, and how to determine which is appropriate for your situation.

The Mental Health Treatment Continuum

Mental health care operates across a continuum of intensity, with each level offering progressively more structure, support, and therapeutic contact:

Least Intensive → Most Intensive:

  1. Outpatient therapy
  2. Intensive Outpatient Program (IOP)
  3. Partial Hospitalization Program (PHP)
  4. Residential treatment
  5. Inpatient hospitalization

Understanding this continuum is essential because:

Right Care at Right Time: Matching treatment intensity to symptom severity optimizes outcomes and resources.

Flexibility Matters: You can move between levels as needs change—stepping up when symptoms worsen, stepping down as you improve.

Continuity Is Possible: Many treatment systems offer multiple levels, allowing smooth transitions without changing providers.

Less Isn’t Always Better: While least restrictive care is generally preferred, inadequate treatment intensity can prolong suffering and prevent recovery.

More Isn’t Always Better: Overly intensive treatment can be disruptive, expensive, and unnecessary if symptoms don’t warrant it.

According to the Substance Abuse and Mental Health Services Administration (SAMHSA), the continuum of care model ensures individuals receive appropriate treatment intensity based on current clinical needs.

Level 1: Outpatient Therapy

Outpatient therapy is the least intensive level of care and the most common entry point for mental health treatment.

What Outpatient Therapy Involves

Frequency: Typically weekly or biweekly sessions, though frequency can vary based on needs.

Session Length: Standard 50-minute individual therapy sessions, sometimes longer for couples or family therapy.

Setting: Private practice offices, community mental health centers, or telehealth platforms.

Structure: You schedule appointments, attend sessions, then return to your regular life. No daily programming or intensive structure.

Treatment Components:

  • Individual therapy with licensed therapist
  • Medication management with psychiatrist or psychiatric nurse practitioner (separate appointments)
  • Occasional couples or family therapy sessions
  • Between-session practice of skills and strategies discussed in therapy

Therapeutic Approaches: Cognitive Behavioral Therapy (CBT), psychodynamic therapy, acceptance and commitment therapy, and other evidence-based modalities.

When Outpatient Therapy Is Appropriate

Outpatient therapy works well when:

Symptom Severity Is Mild to Moderate:

  • Symptoms cause distress but don’t prevent daily functioning
  • You can manage work, school, relationships, and self-care
  • Symptoms are uncomfortable but not impairing

Safety Isn’t a Primary Concern:

  • No active suicidal ideation or plan
  • No significant risk of self-harm
  • No dangerous behaviors requiring immediate intervention
  • Substance use, if present, isn’t severe or uncontrolled

Basic Functioning Is Maintained:

  • You can attend scheduled appointments consistently
  • Daily responsibilities (work, parenting, self-care) are manageable
  • Support system exists to help between sessions

Previous Treatment Response:

  • If you’ve done well with outpatient care previously
  • Symptoms respond to weekly therapeutic contact
  • No history of rapid deterioration between sessions

Common Presentations:

  • Mild to moderate depression or anxiety
  • Life transitions and adjustment issues
  • Relationship difficulties
  • Grief and loss
  • Stress management
  • Personal growth and self-exploration
  • Maintenance after more intensive treatment

Learn more about recognizing when to seek mental health support.

Limitations of Outpatient Therapy

While effective for many, outpatient therapy has limitations:

Limited Contact: One hour weekly means 167 hours between appointments when you’re managing alone.

Skills Practice Gaps: Learning skills in session but implementing them over the week without support can be challenging.

Crisis Vulnerability: If you deteriorate between sessions, you may lack immediate access to provider.

Single Modality: Typically only individual therapy—no group work, intensive skills training, or comprehensive programming.

Slow Progress: For severe symptoms or complex conditions, weekly sessions may produce slow, insufficient improvement.

Cost and Accessibility

Insurance Coverage: Most insurance plans cover outpatient therapy with copays typically $10-50 per session.

Out-of-Pocket: Self-pay rates vary widely, generally $100-300 per session depending on provider credentials and location.

Accessibility: Widely available through private practices, community mental health centers, and telehealth platforms.

Learn about insurance coverage for mental health treatment.

Level 2: Intensive Outpatient Program (IOP)

IOP represents the first step up from traditional outpatient care, providing significantly more therapeutic contact while allowing you to live at home.

What IOP Involves

Frequency: Typically 3-5 days per week, usually 3 hours per day (9-15 hours weekly total).

Schedule: Many IOPs offer morning, afternoon, or evening sessions to accommodate work or school schedules.

Setting: Outpatient mental health facility or specialized treatment center. You attend programming then return home.

Duration: Typically 4-8 weeks, though length varies based on individual progress and insurance authorization.

Treatment Components:

Therapeutic Approaches: Evidence-based modalities including CBT, DBT, trauma-focused therapy, and specialized treatments for specific conditions.

Learn more about D’Amore’s Intensive Outpatient Program.

When IOP Is Appropriate

IOP is recommended when:

Symptoms Are Moderate to Severe but Stable:

  • Significant impairment but not complete inability to function
  • Symptoms worse than outpatient therapy can adequately address
  • Not in acute crisis requiring 24/7 monitoring

Outpatient Treatment Is Insufficient:

  • Weekly therapy hasn’t produced adequate improvement
  • Symptoms persist or worsen despite consistent outpatient care
  • You need more frequent therapeutic contact
  • Skills development requires more practice opportunities

Step-Down from Higher Level of Care:

  • Transitioning from hospitalization but not ready for weekly outpatient
  • Stepping down from residential treatment or PHP
  • Bridge between intensive care and full independence

Specific Treatment Needs:

  • Dual diagnosis requiring integrated mental health and substance use treatment
  • Complex conditions needing multiple therapeutic modalities
  • Skill deficits requiring structured training

Maintained Basic Stability:

  • Safe to be in community between sessions
  • Can manage transportation to and from program
  • Housing situation is stable
  • Not at immediate risk of harm to self or others

Common Presentations:

  • Moderate depression with functional impairment
  • Anxiety disorders not adequately managed in outpatient care
  • PTSD requiring intensive trauma processing
  • Eating disorders needing structured meal support
  • Bipolar disorder with mood instability
  • Substance use with mental health comorbidity
  • Post-hospitalization stabilization

Benefits of IOP

More Therapeutic Contact: 9-15 hours weekly versus 1 hour provides significantly more support.

Peer Support: Group therapy connects you with others facing similar challenges, reducing isolation.

Skills Practice: Learn skills and practice them immediately with therapist feedback.

Comprehensive Assessment: Multiple providers observing over days/weeks creates thorough clinical understanding.

Crisis Prevention: Frequent contact allows early intervention before crisis develops.

Real-World Application: Unlike residential care, you practice new skills in actual life contexts while still in treatment.

Maintains Responsibilities: Can often continue work, school, or family obligations while attending treatment.

Cost-Effective: Less expensive than residential or hospital care while providing intensive intervention.

Limitations of IOP

Not 24/7 Support: You’re on your own between sessions and overnight.

Requires Some Stability: Must be safe in community and able to attend consistently.

Transportation Needed: Must arrange transportation to/from program.

Time Commitment: 9-15 hours weekly plus travel time is significant commitment.

May Conflict with Work: Depending on schedule, may require work accommodations or leave.

Cost and Insurance

Insurance Coverage: Most insurance plans cover IOP when medically necessary. Prior authorization typically required.

Out-of-Pocket: Self-pay rates vary but are generally significantly less than residential or hospital care.

Medical Necessity: Clinical criteria must demonstrate that outpatient therapy is insufficient but hospitalization isn’t necessary.

We work with most major insurance providers including Kaiser Permanente, Anthem, United Healthcare, and Aetna.

Level 3: Partial Hospitalization Program (PHP)

PHP provides hospital-level intensity without overnight stay—the most intensive outpatient option available.

What PHP Involves

Frequency: Typically 5-6 days per week, 6-8 hours per day (30-40+ hours weekly).

Schedule: Usually daytime hours (e.g., 9am-3pm or 10am-4pm), Monday-Friday or Monday-Saturday.

Setting: Hospital outpatient department or specialized mental health facility. You attend all day then return home each evening.

Duration: Typically 2-6 weeks, varying based on individual progress and insurance authorization.

Treatment Components:

  • Multiple daily group therapy sessions
  • Individual therapy 2-3 times weekly
  • Family therapy sessions
  • Psychiatric services with frequent medication monitoring
  • Comprehensive skills training
  • Therapeutic activities throughout the day
  • Meals often provided during program hours
  • Case management and discharge planning

Comprehensive Programming: Full day of structured therapeutic activities similar to hospital care but you sleep at home.

Learn more about D’Amore’s Partial Hospitalization Program.

When PHP Is Appropriate

PHP is recommended when:

Symptoms Are Severe:

  • Significant functional impairment across life domains
  • Symptoms too severe for IOP but don’t require 24/7 hospitalization
  • Rapid symptom progression requiring intensive intervention
  • Multiple serious symptoms requiring comprehensive treatment

Direct Step-Down from Hospitalization:

  • Discharging from inpatient psychiatric care
  • Need continued intensive treatment but medically cleared for outpatient status
  • Bridge preventing readmission to hospital

IOP Is Insufficient:

  • IOP-level care hasn’t produced adequate improvement
  • Symptoms too severe for 3-hour daily programming
  • Need all-day structure and support

Crisis Risk but Not Emergency:

  • Suicidal ideation present but no immediate plan or intent
  • Self-harm behaviors that need close monitoring but not constant supervision
  • Deterioration that could lead to hospitalization without intensive intervention

Medication Adjustment Required:

  • Starting or changing psychiatric medications requiring close monitoring
  • Side effects needing frequent assessment
  • Complex medication regimens requiring psychiatric oversight

Need for All-Day Structure:

  • Symptoms make independent functioning during day impossible
  • All-day programming prevents deterioration
  • Structure needed to prevent crisis

Common Presentations:

Benefits of PHP

Hospital-Level Intensity: Comprehensive programming comparable to inpatient care.

Sleep at Home: Maintain connection to home, family, and normal sleep environment.

Cost-Effective: Significantly less expensive than residential or hospital care while providing similar intensity.

All-Day Structure: Prevents deterioration that can occur with too much unstructured time.

Immediate Skills Application: Practice skills throughout day with constant therapist access.

Comprehensive Team: Work with psychiatrist, therapists, nurses, and other specialists daily.

Prevents Hospitalization: Intensive enough to stabilize severe symptoms without hospital admission.

Real-World Transition: Evening and weekend time at home allows practicing skills while still in active treatment.

Limitations of PHP

No Overnight Support: You’re managing independently evenings and nights.

Requires Safe Home: Must have safe, stable living situation.

Transportation Daily: Must reliably get to/from program 5-6 days weekly.

Significant Time Commitment: 6-8 hours daily plus transportation essentially prevents other activities.

Work Incompatible: Full-time PHP is generally incompatible with employment (medical leave typically required).

Cost and Insurance

Insurance Coverage: Covered by most insurance when medically necessary as alternative to hospitalization. Prior authorization required.

Medical Necessity: Must meet criteria showing symptoms too severe for IOP but don’t require 24/7 hospitalization.

Hospital-Based vs. Freestanding: Hospital-based PHPs may have different coverage than freestanding programs.

Understanding the difference between PHP and IOP helps clarify which is appropriate.

Level 4: Residential Treatment

Residential treatment provides 24/7 structured care in a therapeutic living environment—more intensive than PHP but less restrictive than hospital.

What Residential Treatment Involves

Setting: You live in a residential facility designed for mental health treatment, typically in a home-like environment rather than hospital.

Duration: Varies widely from 2-3 weeks to several months depending on program philosophy, clinical needs, and insurance coverage. Typical stays range from 30-90 days.

Staffing: 24/7 staff supervision with varying staff-to-client ratios. D’Amore offers exceptional 2:1 or 3:1 ratios, providing more individualized attention than typical residential programs.

Treatment Components:

  • Daily individual therapy
  • Multiple group therapy sessions daily
  • Family therapy and family involvement
  • Psychiatric services and medication management
  • Skills training throughout the day
  • Therapeutic activities and recreation
  • Structured daily schedule
  • All meals provided
  • Case management and aftercare planning

Therapeutic Milieu: The entire environment is therapeutic—interactions with staff and peers, structured activities, behavioral expectations, and community meetings all serve therapeutic purposes.

Specialized Programming: Many residential programs specialize in specific conditions (eating disorders, trauma, dual diagnosis, etc.).

Learn more about D’Amore’s residential treatment program.

When Residential Treatment Is Appropriate

Residential care is recommended when:

24/7 Support Needed:

  • Symptoms require constant monitoring and support
  • Unable to maintain safety without 24/7 supervision
  • Severe symptoms that could escalate quickly
  • Need for structured environment all day and night

PHP Insufficient:

  • Symptoms too severe for returning home each evening
  • Deterioration occurs overnight or on weekends when not in programming
  • Home environment contributes to symptoms or prevents recovery
  • Evening/night support needed for safety or symptom management

Unstable Living Situation:

  • Unsafe or unsupportive home environment
  • Homelessness or housing instability
  • Home environment triggering or maintaining symptoms

Intensive Treatment for Complex Conditions:

  • Severe eating disorders requiring 24/7 meal support and monitoring
  • Complex trauma requiring immersive treatment environment
  • Severe OCD needing constant ERP access
  • [Personality disorders](https://damoremenental health.com/orange-county-mental-health-treatment/personality-disorders/) benefiting from milieu therapy

Step-Down from Hospital:

  • Medically cleared for discharge from inpatient psychiatric care
  • Still need intensive support but don’t require locked hospital setting
  • Bridge between hospital and community-based care

Geographic Distance:

  • Traveling from distance for specialized treatment
  • Concentrated intensive treatment makes sense given travel
  • Local resources insufficient for needs

Common Presentations:

  • Severe depression with self-harm or suicidal ideation
  • Bipolar disorder with severe mood instability
  • PTSD with severe dissociation or flashbacks
  • Severe anxiety disorders preventing independent functioning
  • Dual diagnosis requiring integrated 24/7 treatment
  • Eating disorders with medical or behavioral instability
  • Post-acute hospitalization requiring continued intensive care

Benefits of Residential Treatment

24/7 Therapeutic Support: Staff available around the clock for support, crisis intervention, and therapeutic interaction.

Immersive Treatment: Entire day focused on recovery without external stressors or distractions.

Safe Environment: Removed from triggers, unsafe situations, or unsupportive relationships.

Intensive Skill Development: Constant opportunities to practice skills with immediate coaching.

Peer Community: Living alongside others in recovery creates supportive therapeutic community.

Comprehensive Assessment: 24/7 observation allows thorough understanding of patterns, triggers, and needs.

Life Skills Practice: Learn and practice daily living skills in structured environment.

Family Respite: Provides families break from caregiving while loved one receives intensive care.

Medical Monitoring: For conditions requiring frequent medical oversight.

Limitations of Residential Treatment

Separation from Life: Removed from work, school, family, and normal environment.

Artificial Environment: Skills learned in controlled setting must transfer to real world.

Cost: Most expensive outpatient level of care.

Insurance Limitations: Many insurance plans limit residential coverage or require extensive documentation of medical necessity.

Reintegration Challenges: Returning to regular life after immersive residential treatment can be difficult.

Not Hospital: Not equipped for acute medical emergencies or severe psychiatric crises requiring locked unit.

Cost and Insurance

Insurance Coverage: Coverage varies significantly. Some plans cover residential generously; others severely limit or exclude it. Prior authorization always required with extensive documentation.

Medical Necessity: Must demonstrate that less intensive care is insufficient and that residential level specifically addresses clinical needs.

Cost Range: Self-pay residential treatment varies widely, from $10,000-50,000+ monthly depending on location, amenities, staff ratios, and specialization.

Length of Stay Approval: Insurance typically approves short periods (1-2 weeks) then reassesses, rather than approving entire anticipated stay upfront.

Level 5: Inpatient Hospitalization

Inpatient psychiatric hospitalization is the most intensive, restrictive level of care, reserved for acute psychiatric emergencies.

What Inpatient Hospitalization Involves

Setting: Locked psychiatric unit in general hospital or standalone psychiatric hospital.

Duration: Typically brief (3-10 days), focused on crisis stabilization rather than comprehensive treatment.

Admission: Usually through emergency room, though can be direct admission in some circumstances. May be voluntary or involuntary.

Structure: Highly structured environment with restricted freedom. Limited or supervised access to phones, visitors, personal belongings.

Treatment Components:

  • Daily psychiatric evaluation
  • Medication initiation or adjustment with frequent monitoring
  • Basic group therapy
  • Safety monitoring (15-minute checks or 1:1 supervision if high risk)
  • Discharge planning beginning at admission

Goal: Crisis stabilization and safety, not comprehensive treatment. Get person stable enough to discharge to lower level of care.

When Inpatient Hospitalization Is Necessary

Hospital-level care is necessary when:

Immediate Safety Risk:

  • Active suicidal ideation with plan and intent
  • Recent suicide attempt
  • Active psychosis creating safety risk
  • Severe self-harm requiring medical intervention
  • Danger to others
  • Inability to care for basic needs due to psychiatric symptoms

Acute Psychiatric Crisis:

  • Severe psychotic symptoms
  • Manic episode with dangerous behavior
  • Severe depression with catatonia
  • Acute intoxication or withdrawal requiring medical monitoring
  • Psychiatric symptoms requiring constant medical monitoring

Failed Lower Levels of Care:

  • Continued deterioration despite intensive outpatient or residential treatment
  • Multiple recent hospitalizations suggesting need for acute stabilization

Medical Complications:

  • Psychiatric symptoms requiring medical intervention
  • Eating disorder with medical instability
  • Substance withdrawal requiring medical monitoring

Learn about [crisis stabilization](https://damoremenental health.com/orange-county-mental-health-treatment/crisis-stabilization/) and suicide prevention resources.

Benefits of Inpatient Hospitalization

Immediate Safety: Constant monitoring and locked environment ensure safety.

Medical Monitoring: Equipped for medical emergencies and medical complications of psychiatric conditions.

Rapid Medication Adjustment: Can make aggressive medication changes with frequent monitoring.

Crisis Interruption: Removes person from crisis situation for stabilization.

Always Available: Psychiatric ERs available 24/7 for emergencies.

Limitations of Inpatient Hospitalization

Brief Stay: Insurance approves only crisis stabilization (days, not weeks).

Restrictive: Most restrictive setting with limited freedom and privacy.

Not Therapeutic Environment: Focus on safety and stabilization, not comprehensive treatment or skill development.

Stigma: Despite improving, hospitalization still carries stigma some find difficult.

Expensive: Most expensive level of care per day.

Incomplete Treatment: Stabilizes crisis but doesn’t provide comprehensive treatment for underlying conditions.

Challenging Transition: Discharge often to insufficient support, contributing to readmission cycle.

Cost and Insurance

Insurance Coverage: Generally well-covered when medically necessary, though insurance aggressively manages length of stay.

No Prior Authorization: Emergency admissions don’t require prior authorization, though insurance must be notified quickly.

Medical Necessity: Must meet specific criteria for “acute” symptoms requiring hospital level of care.

If you’re in crisis, call 988 (Suicide and Crisis Lifeline) or go to your nearest emergency room. Learn about warning signs of suicide.

Determining the Right Level of Care

Selecting appropriate treatment level involves comprehensive assessment of multiple factors:

Clinical Factors

Symptom Severity:

  • How severe are symptoms?
  • How much do they impair daily functioning?
  • Are they worsening, stable, or improving?

Safety Concerns:

  • Is there risk of suicide or self-harm?
  • Are there dangerous behaviors?
  • Can the person maintain safety between therapeutic contacts?

Functional Impairment:

  • Can the person work, attend school, or fulfill responsibilities?
  • Is self-care manageable?
  • Are relationships maintained?

Medical Considerations:

  • Are there medical complications requiring monitoring?
  • Does the condition require frequent medical oversight?
  • Are medications being initiated or adjusted?

Previous Treatment Response:

  • Has lower-level care been tried and found insufficient?
  • Is there history of rapid deterioration?
  • What’s worked or not worked previously?

Co-Occurring Conditions:

  • Are multiple conditions present requiring comprehensive treatment?
  • Is there dual diagnosis?
  • Does complexity require integrated programming?

Learn about recognizing when to seek higher levels of care.

Psychosocial Factors

Support System:

  • Is there supportive family or friends?
  • Is living situation safe and stable?
  • Are there people to help between appointments?

Motivation and Engagement:

  • Is the person willing to participate in treatment?
  • Can they engage with level of structure required?
  • What’s their readiness for change?

Practical Considerations:

  • Can they get to appointments?
  • Are work/school accommodations possible?
  • Are childcare or other responsibilities manageable?

Environmental Factors:

  • Does home environment support or undermine recovery?
  • Are there environmental triggers or stressors?
  • Is geographic access to care available?

The Least Restrictive Effective Level

Mental health treatment follows the principle of “least restrictive effective level”—using the lowest level of restriction necessary to treat effectively. This principle balances:

Autonomy: Preserving freedom and self-determination as much as safely possible.

Effectiveness: Providing sufficient intensity for symptoms to improve.

Safety: Ensuring adequate monitoring and support for safety.

Integration: Maintaining connection to normal life, relationships, and community.

This principle means:

  • Don’t use residential when IOP would work
  • Don’t hospitalize when PHP would stabilize
  • Don’t use outpatient when symptoms require more intensive care

The Assessment Process

Determining appropriate level involves:

Initial Evaluation: Comprehensive clinical interview assessing symptoms, history, functioning, and needs.

Standardized Assessment: Often includes validated screening tools for symptom severity, suicide risk, and functional impairment.

Collateral Information: Input from family, current providers, or previous treatment records when available.

Risk Assessment: Evaluation of suicide risk, self-harm risk, and danger to others.

Level of Care Recommendation: Clinical team synthesizes information and recommends appropriate level.

Insurance Verification: Admission staff verifies coverage for recommended level.

Collaborative Decision: Final decision made collaboratively with individual (when possible), family, and treatment team.

Contact D’Amore’s admissions team for comprehensive assessment and level of care recommendation.

Moving Between Levels of Care

Treatment levels aren’t static—most people move through multiple levels during recovery:

Step-Down Transitions

Most Common Pattern: Start at higher intensity when symptoms severe, step down as symptoms improve:

Hospital → Residential → PHP → IOP → Outpatient: Complete continuum for severe presentations.

Hospital → PHP → IOP → Outpatient: Common pathway after psychiatric hospitalization.

Residential → IOP → Outpatient: Typical for those entering residential directly.

PHP → IOP → Outpatient: Standard progression through intensive outpatient levels.

Benefits of Gradual Step-Down:

  • Prevents relapse from stepping down too quickly
  • Allows practicing skills with gradually less support
  • Builds confidence in managing independently
  • Reduces risk of readmission to hospital or residential

Step-Up Transitions

When Symptoms Worsen: Sometimes people need to step back up to more intensive care:

Outpatient → IOP: When weekly therapy becomes insufficient.

IOP → PHP: When symptoms worsen despite IOP-level care.

PHP → Residential: When all-day care isn’t enough or home environment undermines treatment.

Any Level → Hospital: When acute crisis emerges requiring hospitalization.

This Isn’t Failure: Stepping up when needed prevents prolonged suffering and potential crisis. It’s responsive clinical care, not treatment failure.

Discharge Planning

Good discharge planning begins at admission:

Throughout Treatment: Treatment team prepares for next level of care, ensuring smooth transition.

Concrete Plan: Specific appointments scheduled, prescriptions filled, support identified before discharge.

Continuity: When possible, ongoing relationship with provider or program across levels.

Aftercare Support: Many programs offer alumni groups, ongoing check-ins, or step-down support.

Family Involvement: Family prepared for transition and role in supporting next phase.

Special Considerations by Condition

Different conditions may have typical level-of-care patterns:

Depression

Mild to Moderate: Outpatient therapy often sufficient.

Severe with Functional Impairment: IOP or PHP depending on severity.

Suicidal Ideation: PHP if manageable as outpatient; hospital if acute risk.

Treatment-Resistant: May benefit from intensive programming or specialized treatments like esketamine.

Learn more about depression treatment.

Anxiety Disorders

Mild to Moderate: Usually outpatient therapy.

Severe or Panic Disorder: May require IOP or PHP for intensive skill-building.

With Agoraphobia: Might need residential if homebound and unable to attend outpatient programming.

Learn about anxiety treatment.

OCD

Mild: Can sometimes manage with outpatient ERP therapy.

Moderate to Severe: Often benefits from intensive ERP in IOP or PHP setting.

Severe: May require residential with OCD specialization for immersive treatment.

D’Amore’s specialized OCD treatment program offers intensive ERP.

Eating Disorders

Mild: Outpatient with specialized eating disorder therapist.

Moderate: IOP or PHP with meal support and monitoring.

Severe or Medically Unstable: Residential or hospital depending on medical stability.

Learn about eating disorders and mental health.

Bipolar Disorder

Stable on Medication: Outpatient therapy for maintenance.

Mood Episode Emerging: IOP or PHP for stabilization.

Manic Episode: Often requires hospitalization for safety and rapid stabilization.

Learn about bipolar disorder treatment.

PTSD

Mild to Moderate: Outpatient trauma-focused therapy.

Complex PTSD: Often benefits from IOP or PHP for comprehensive treatment.

Severe with Dissociation: May require residential for intensive processing in safe environment.

Learn about trauma and PTSD treatment.

Dual Diagnosis

Early Recovery: Often requires IOP or PHP for integrated mental health and substance use treatment.

Established Sobriety with Mental Health Symptoms: May manage with outpatient.

Active Use with Severe Mental Health: Often requires residential for comprehensive integrated treatment.

Learn about dual diagnosis treatment.

Insurance and Payment Considerations

Understanding coverage for different levels helps access appropriate care:

Insurance Coverage Patterns

Outpatient Therapy: Widely covered with minimal authorization requirements.

IOP: Usually covered when medically necessary with prior authorization demonstrating outpatient therapy insufficient.

PHP: Covered as hospital alternative when medical necessity shows IOP insufficient but hospitalization not required.

Residential: Most variable coverage—some plans generous, others severely limit or exclude. Extensive prior authorization required.

Inpatient Hospital: Generally well-covered for acute crises, though length of stay aggressively managed.

Medical Necessity Criteria

Insurance approves levels based on medical necessity criteria:

Symptom Severity: Specific symptom criteria for each level.

Functional Impairment: Degree of impairment must match level requested.

Safety Risk: Risk level appropriate for setting.

Failed Lower Levels: Often must demonstrate lower levels tried and insufficient (except emergency hospital admissions).

Clinical Documentation: Detailed documentation supporting need for specific level.

Prior Authorization

When Required: All levels except emergency hospital admissions require prior authorization.

Process: Provider submits clinical information; insurance reviews against criteria; approval, denial, or request for more information.

Denials and Appeals: If denied, appeals process exists. Many denials are overturned with additional clinical information.

Concurrent Reviews: For longer stays, insurance conducts ongoing reviews to authorize continued treatment.

Financial Assistance

Sliding Scale: Some providers offer reduced fees based on income for self-pay.

Payment Plans: Many programs allow payment plans for out-of-pocket costs.

Nonprofit Programs: Community mental health centers often have more generous financial assistance.

Employee Assistance Programs (EAP): Some employers offer limited free sessions or assistance accessing care.

We’re in-network with most major insurance, including Kaiser Permanente, Anthem Blue Cross, United Healthcare, Aetna, Cigna, and many others. Contact our admissions team to verify your insurance.

Frequently Asked Questions About Treatment Levels

Can I choose my level of care?

Clinical assessment determines the appropriate level, but you’re part of the decision-making process. If you disagree with the recommendation, discuss concerns with the treatment team. You always have the right to refuse treatment (unless court-ordered or involuntary hospitalization).

What if insurance denies the recommended level?

Appeal the decision with additional clinical documentation. Sometimes, starting at an approved lower level and documenting an insufficient response supports approval for a higher level. Some programs help with the appeal process.

Can I work while in treatment?

Outpatient: Yes, designed around work schedule. IOP: Often yes, especially evening programs. PHP: Generally no, too intensive for concurrent employment (medical leave typically needed). Residential: No, removed from outside activities.

How long will I need intensive treatment?

Varies significantly by individual, condition, and response to treatment. Average IOP 4-8 weeks, PHP 2-6 weeks, residential 30-90 days, but individual needs determine actual length.

Will I have to start at the lowest level and work up?

No. Clinical assessment determines the appropriate starting level regardless of what you’ve tried before. If symptoms are severe, you might start at PHP or residential rather than outpatient.

What if I step down and symptoms worsen?

Step back up to more intensive care. Treatment levels are fluid—moving between them as needed is normal and appropriate.

Can I attend programs while living far away?

Depends on the level. Outpatient requires proximity or telehealth. IOP requires the ability to travel to the program regularly. PHP requires daily travel. Residential includes housing. Some people temporarily relocate for treatment.

Are there specialized programs for specific conditions?

Yes. Many programs specialize in specific conditions—OCD programs, eating disorder programs, trauma programs, etc. Specialized programs often produce better outcomes for those specific conditions.

Making the Decision: What Level Is Right for You?

If you’re trying to determine the appropriate level of care:

Self-Assessment

Ask yourself:

About Symptoms:

  • How severe are my symptoms?
  • Are they worsening, stable, or improving?
  • Can I function in daily life?

About Safety:

  • Am I safe?
  • Do I have thoughts of harming myself or others?
  • Can I manage between appointments?

About Current Treatment:

  • Is my current treatment helping?
  • Have I given it adequate time and effort?
  • Do I need more support than I’m currently receiving?

About Functioning:

  • Can I work/attend school?
  • Can I take care of myself?
  • Am I maintaining relationships?

About Support:

  • Do I have people to help between sessions?
  • Is my living situation safe and supportive?
  • Can I get to appointments?

Comprehensive Care Across All Levels at D’Amore Mental Health

D’Amore Mental Health offers multiple levels of care, allowing smooth transitions as your needs change:

Our Programs

Intensive Outpatient Program (IOP):

  • 3-5 days weekly, 3 hours per day
  • Evidence-based treatment for moderate symptoms
  • Evening options available
  • Learn more about IOP

Partial Hospitalization Program (PHP):

  • 5-6 days weekly, 6-8 hours per day
  • Hospital-level intensity without overnight stay
  • Step-down from hospitalization or intensive intervention
  • Learn more about PHP

Residential Treatment:

  • 24/7 structured therapeutic environment
  • Exceptional 2:1 or 3:1 staff-to-client ratios
  • Comprehensive treatment for severe symptoms
  • Learn more about residential care

Specialized Programs:

Continuum of Care

Smooth Transitions: Move between levels within same program, maintaining therapeutic relationships.

Consistent Treatment Team: Continuity of care across levels.

Aftercare Support: Ongoing support after stepping down from intensive care.

Family Involvement: Family program across all levels.

Evidence-Based Treatment

All levels incorporate:

Learn about the D’Amore Difference and our approach to care.

Take the Next Step

Understanding treatment levels empowers you to access appropriate care for your needs. Whether you need the support of weekly outpatient therapy or the intensity of residential treatment, effective help is available.

If you’re struggling and unsure what level of care you need, we can help. D’Amore’s admissions team will assess your needs and recommend appropriate treatment level.

Edited For Accuracy By:

Picture of Jennifer Carpenter

Jennifer Carpenter

Jennifer is a Certified Treatment Executive (CTE) and holds credentials in the behavioral health field to include certifications as a Qualified Mental Health Specialist and a Certified Admissions and Marketing Specialist with CCAPP.

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Key Takeaways The Connection: Up to 84% of autistic individuals experience clinically significant anxiety—far higher than the general population. This isn’t coincidental—living in a neurotypical world, masking autistic traits, sensory overwhelm, and accumulated negative experiences create conditions ripe for anxiety. Why It’s Complicated: Anxiety in autistic people often looks different

Kurt Hauck
Kurt Hauck
03:19 23 Sep 25
D'Amore Healthcare holds a special place in my heart. When I walked through their doors I was at the most vulnerable point of my life. I'm leaving with the confidence that I can overcome the depression and anxiety that has been crippling me for the past several years.. My therapist Paul was a critical part of this journey and I'm grateful to have been in his care. Also, I can't say enough about the entire staff at this facilify. It's obvious they truly care about what they do and I felt that from the very first day in treatment. I would recommend D'Amore to anyone that is suffering in silence and doesn't know how to find a way through the pain.read more
Mikaela Lowance
Mikaela Lowance
04:44 17 Feb 25
This review is for their residential program. Tysm D'Amore for helping me recover. They really helped me through my trauma. The staff are very caring and they try everything they can to keep patients happy. Everyone was so kind and even though the food wasn't the healthiest, they make sure you are fed well everyday. The BHTS always check on you and are there to listen to you if you are having a bad day.read more
Stephen Sumney
Stephen Sumney
17:34 25 Jun 24
I was suicidal when admitted. Although I have lent complete the program yet I’m compelled yo write a review.Sweet and brief: I cannot express clearly with words how impressed I have been with every single person affiliated with the program. Top to bottom you will find genuine, caring people all with great smiles.Just the other day I described to my therapist Paul my feelings that “I’ve had some of the best days of my life” in their care!As strange as that might sound it’s the absolute truth. I feel like I’m being reincarnated into the person inside me that’s been hurt and hiding for a lifetime.I’m so grateful for the personal discoveries!Stephenread more
Eric Schroeder
Eric Schroeder
18:37 15 May 24
I can't say how grateful my family is for this wonderful organization. Last fall a family member was in very bad shape on a number of levels (mental health, addiction), and hit rock bottom. We were referred to D'Amore. A crisis team came out to help us late on a Thursday night. Our loved one agreed to go to treatment. Friday afternoon D'Amore sent a team to bring them to their facility (they helped pack whatever was needed, clothing, etc, and assured them it's a safe place, and allayed their anxiety). What happened over the next few months was amazing. The entire staff is very professional, and really cares.read more
Levi Ares
Levi Ares
17:26 14 Mar 24
With the proper commitment to positive growth, D’Amore is a place that WILL give you the necessary education, guidance, grace, and support to set you up for success. When looking for programs, my family was recommended D’Amore from two separate unaffiliated programs. As someone who has been to other programs, within my first few days I knew change was going to happen and STAY consistent as long as I did the work. I cannot praise the program and staff enough for how life changing my experience was. If you are ready for the help, D’Amore is the place to receive it.read more
Michele Loftin
Michele Loftin
21:07 15 Aug 23
I cannot say enough good things about D’Amore Healthcare. My daughter attended their program Spring of 2023 and the results have been truly life changing. She had been to numerous treatment facilities in the past but none of them produced the amazing results D’Amore did. From our first contact with the staff, I could tell how caring and knowledgeable they all were. My phone calls and texts were always returned and all my questions and concerns were promptly and professionally handled. My daughter talks very highly about the treatment and care she received there. I wish we would have found them years ago but will forever be thankful for their help.read more
Avery Paton
Avery Paton
18:15 25 May 23
I went here around 3 months ago at age 20 for 35 days with severe depression and anxiety, hopeless that I could ever change or get better. Now, however, I feel like it's safe to say that my brain was literally rewired. My old ways of thinking changed andtreatment started me fresh, from square one. The daily education on mental health really helped too and I feel more introspective and more myself than ever. I have new, healthy ways to cope with my anxiety. My life was literally turned around for the better. This almost feels like the beginning of my life, especially now that I see that it's worth living again. Thank you D'Amore.read more
Maricela Marshall
Maricela Marshall
17:17 13 Oct 22
I was excited for my son to be joining D'Amore Healthcare. We arrived early morning and were greeted with open arms and our son was given breakfast. After my husband and I had a brief meeting with regard to what to expect from the program and if we had any questions, we were off and also taken care of with treats to keep us on our travels back home. Thank you D'Amore for your commitment to families that are wanting the best for their loved ones.read more
Marta Brown
Marta Brown
05:29 22 Sep 22
This is a great place to go if you don’t have any gender dysphoria because they will refuse to call you by anything but your legal name. So cis people would probably find this treatment great, but trans people not so much! I wanted to rate it more like a 3.5/5 but had to round up to 4 :) I do go by my birth name now but still am a proud member of the LGBTQ community. I went here a couple years ago though so hopefully things have changed since then as far as chosen names and pronouns go!read more
Jeff Arimond
Jeff Arimond
20:12 12 Sep 22
As a Sound Bath and Yoga practitioner for D'Amore I am very impressed with the care and love our staff gives to each and every client. Having been involved with recovery programs for many years, it is a pleasure to see such a high level of involvement within this caring facility here at D'Amore.read more
Nancy Vy
Nancy Vy
03:30 02 Sep 20
My son spent about 2 months in his healing journey at D’Amore. The amazing staffs from intake to discharge gave nothing but amazing support. D’Amore was the stepping stone to his healing and coping with schizoaffective condition. He was treated with care and as a mom, I felt very comfortable throughout his time there. I am that parent who has a million questions and voice concerns. And each person I reached out to made me felt confident he was in good hands. Communication was key and D’Amore was great with responding and providing updates. My son made great progress in the short time he was there. I would recommend any one needing a little extra help, to consider them for your healing.read more
Lauri Braudrick
Lauri Braudrick
16:37 11 Aug 20
My son went to D'Amore and the staff was so wonderful and compassionate. I did a lot of research prior and was happy that I picked them. They make the process very easy. Sharissa is fabulous and really helped make experience wonderful. Thank you!read more
Steve Klein
Steve Klein
19:46 10 Mar 20
D'Amore provided our 18-year old son with the care and support he needed during a very difficult time. The support provided during his 6-week stay was very effective. His assigned therapist was excellent and provided the appropriate personalized care and treatment he needed. I would recommend D'Amore to others.read more
Donnette Alexander-Jeffers
Donnette Alexander-Jeffers
21:32 10 Jan 20
I wasn't sure what to expect when I was told that I needed assistance from a residential facility. The thought of being in a residential facility was intimidating. I am so glad I had the opportunity to go to D'Amore. The staff were caring, concerned, kind, and dedicated to helping me get better. Celebrating victories with house members and BHAs as well as working through things that looked like defeats (in individual and group therapy) was the support I truly needed to move forward.The psychiatrist, his assistant, and the nurse took great care to make sure that the medication I was receiving was actually effective and moving me in the right direction.The implementation of a schedule and the need to adhere to it were so helpful in assisting me to get back into a routine. I am beyond thankful for morning wakeup, daily activities, and lights out. My life had become so far from normal in terms of daily routine, that this was a huge help in transitioning me back into a productive and healthy lifestyle once I left D'Amore.The desire to help and care doesn't stop once you leave. The staff continues to be available for encouragement and assistance. They truly want to see you succeed beyond your stay in the facility.What looked like the worst thing in the world to me, when I was told I would have to stay in a residential facility for 6 weeks, became one of the greatest blessings in my recovery.I'm truly thankful to D'Amore for the help they provided.read more
Ann Amaral
Ann Amaral
21:41 08 Jan 20
I highly recommend these folks- they tailored a specific program to help my daughter and she loved her time with them. They are very caring professionals.read more
Courtney Nickels
Courtney Nickels
22:27 06 Jan 20
I was a patient at D’amore back in May 2019. To be honest I probably would have died if I didn’t make the leap to go in-patient somewhere. I chose D’amore because of how “home-like” it seemed and the fact that it wasn’t like a hospital number one and number two because of reviews. Once I got there I was terrified because I was leaving home, my three kids and husband. Day 2 another girl showed up and we clicked. It was nice having someone right along with me. The house was super clean and nice. Easy to follow program and great staff. Everyone is pulling for you and are there with a shoulder to cry on (which I did a lot). If you’re needing an in-patient facility to go to consider D’amore.read more
Lauren Danielle
Lauren Danielle
23:53 03 Jan 20
D'Amore was an amazing place. I was treated with kindness and compassion. I never felt like I was being ignored or was a nuisance. They took the time to care for me, especially when I couldn't care for myself. For those who need this care, there is no better place.read more
Berkeley Bennett
Berkeley Bennett
01:55 17 Oct 19
D'Amore honestly changed my life. The staff/therapists/clinical are all amazing people that truly care about each individual. They gave me the tools to change the way I see the world. They never gave up on me and I cannot thank them enough.read more
Max Block
Max Block
22:51 04 Oct 19
D’Amore Healthcare led me to a path of recovery. I am so grateful to the entire staff for being patient with me and my mental health issues. I will always remember the lessons I learned in the time spent at their facilities. UPDATE: Thanks to the wonderful staff at D'Amore, I was able to recover from something as scary as schizo-affective disorder. I am now a functioning member of society with a full time job and many friends in recovery. I'm not sure where I would be without this facility, but most likely dead or in a long-term psych ward. Chris is an amazing counselor who I knew cared about me. Joe, my therapist, helped me with my delusions, depression, and serious anxiety. Blaine was a lead technician when I was there and was extremely friendly and downright amazing at crisis intervention. Jennifer was able to convince me to come to treatment and start a new life. Thank you D'Amore, without treatment centers like yours, the world would be a much darker place.read more
Sarah Murrin
Sarah Murrin
18:03 27 Sep 19
The services at D’Amore are top-notch. They’ve helped me for years and years to come. The staff are knowledgeable, receptive, and trustworthy. Thank you to everyone in the D’Amore family for changing lives one day at a time.read more
Scott Hurst
Scott Hurst
15:25 13 Aug 19
After receiving treatment from many other facilities, D’Amore, by a very large margin, far exceeds what others offer and provide. The staff, clinicians and doctors are far superior and are on top of the needs of all patients at all times.In my opinion, D’Amore is the place to come for a great start at recovery. Thank you D’Amore!read more
michael jann
michael jann
04:04 02 Jul 19
My son did great there. I don't know how else to say it, but I feel like they saved a life... maybe more than one, if you know what I mean. I'll never forget the night I called them, scared to death, and Jennifer talked me both down, and up, into hope. And they delivered what they promised.read more
tim harris
tim harris
06:16 06 Jun 19
Just as with any other illness, mental health and addiction had left my family with wounds which we were near helpless in healing ourselves. D’Amore Healthcare played a crucial role in our recovery process through it’s informative staff, caring technicians, and knowledgeable clinicians. After dealing with numerous other facilities, it is clear that D’Amore’s approach to tackling the multifaceted problem of mental illness is superiorly effective. Thank you D’Amore!read more
Pacific Solstice Behavioral Health
Pacific Solstice Behavioral Health
02:00 29 Mar 19
I have been working in the behavioral health field for 15 years. It is so rare to really feel supported and connected with a referral partner or when referring a client for care outside of your facility.It truly takes a village for us to help those in need and our friends and partners at D’Amore are an exemplary example of clinical excellence, client care, and collaboration!Thank you Team D'Amore Healthcare for helping us provide the absolute best care for our clients and their family members.Sincerely,Doc, Tom, Rachel, and the Pacific Solstice Behavioral Health family.read more
Benjamin Smith
Benjamin Smith
00:57 06 Mar 19
I have been an employee since 2016 and want to share my experience with D'Amore Healthcare. It is a very supportive environment for employees and opportunities abound here for those who want to blaze a new path for themselves! Because of the industry we are in it is a challenging work environment at times but it's remarkably stimulating and there is all the encouragement one could possibly ask for to help in meeting and surmounting those challenges so that one can reach their goals and leave work each day feeling they had made a positive difference. I have worn several hats at this company, both working with patients and working in the office, both overnight and during the day. I have always felt supported in everything I have tried to do, from the CEO and other Administration all the way down, and anytime I have been open with them about my needs they have worked with me in a way no other employer ever has to help me thrive despite whatever challenges may develop. I will forever be grateful for the opportunities I have been given here. Learning how to meet new challenges in a career is always an ongoing process, and I still have much to learn, but I am confident that I will continue to be shown the support and help that I've always found here.read more
Heather Saunders
Heather Saunders
01:00 01 Mar 19
D'Amore helped me in many ways it helped me build my confidence and learn skills to help me though my psychiatric problem and craving to feed my addiction I think my experience with the staff was amazing they challenged me when I was holding back and praised my accomplishments I am grateful I had the experience of getting help from this place I am still working on staying clean I have not given up I just keep going. I have a job now too I also got help from them to get treatment after I finish at D'Amore I really appreciate that because I'm doing very well right now.read more
Heather Saunders
Heather Saunders
01:00 01 Mar 19
D'Amore helped me in many ways it helped me build my confidence and learn skills to help me though my psychiatric problem and craving to feed my addiction I think my experience with the staff was amazing they challenged me when I was holding back and praised my accomplishments I am grateful I had the experience of getting help from this place I am still working on staying clean I have not given up I just keep going. I have a job now too I also got help from them to get treatment after I finish at D'Amore I really appreciate that because I'm doing very well right now.read more
Benjamin Smith
Benjamin Smith
02:02 28 Feb 19
I have been an employee since 2016 and want to share my experience with D'Amore Healthcare. It is a very supportive environment for employees and opportunities abound here for those who want to blaze a new path for themselves! Because of the industry we are in it is a challenging work environment at times but it's remarkably stimulating and there is all the encouragement one could possibly ask for to help in meeting and surmounting those challenges so that one can reach their goals and leave work each day feeling they had made a positive difference. I have worn several hats at this company, both working with patients and working in the office, both overnight and during the day. I have always felt supported in everything I have tried to do, from the CEO and other Administration all the way down, and anytime I have been open with them about my needs they have worked with me in a way no other employer ever has to help me thrive despite whatever challenges may develop. I will forever be grateful for the opportunities I have been given here. Learning how to meet new challenges in a career is always an ongoing process, and I still have much to learn, but I am confident that I will continue to be shown the support and help that I've always found here.read more
Thomas Ternus
Thomas Ternus
23:37 29 Jan 19
D'Amore changed my life. I have been to many other treatment facilities and D'Amore takes the cake. The staff are very friendly and attentive to your needs. The substance abuse education is top notch, and individual therapy sessions are very thorough. I am a better husband and father thanks to D'Amore, thank you to you all.read more
david demille
david demille
03:41 10 Jan 19
As a clinician who works in treatment, I appreciate the fine work of D'Amore. The care and support they provide to their clients is excellent. I hear from some of their past clients who consistently speak highly of the quality of their program and staff. They are a credit to the field of mental health and substance abuse treatment!read more
Sulabha Abhyankar
Sulabha Abhyankar
19:15 09 Jan 19
As a professional in the recovery behavioral health field for over 30 years, I would absolutely recommend D’Amore Healthcare. When referring patients, I know that they will receive the best care for primary mental health treatment, as well as detoxification and dual diagnosis/substance abuse treatment. D’Amore delivers kindness, structure and hope to their patients 24 hours a day and the individualized, 1:1 attention they provide to each patient allows them to grow as empowered individuals. The treatment team is amazing and the program is dynamic while integrating today’s best practices to provide the best care to their patients.read more
Meg Wheeler
Meg Wheeler
05:13 07 Jan 19
I came to work at D'Amore in September 2017. At the time I was strongly against working in an inpatient setting due to standard poor treatment of individuals while in this level of care. I was convinced-due to past experience-all residential settings were the same. D'Amore proved me wrong on day one and continues to prove me wrong each and every day. Starting from management and administration, staff are constantly trained and reminded to be compassionate, empathetic, and kind, and they truly embody these attributes. We are also treated well as employees, which is part of the reason why the love for those in our care is so genuine. I am thankful for everything D'Amore continues to provide me with everyday. We all truly care for your loved ones as if they were our own. We will keep doing this amazing work!read more
Ivy Moon
Ivy Moon
07:40 06 Jan 19
D’Amore Healthcare was an absolute blessing for our family! My husband needed mental health treatment and I came across D’Amore Healthcare. Jennifer in the office was amazing, so patient and caring for the needs of my husband (and still is!). She got him admitted right away and assured me D’Amore was the right place for him to treat his needs. The 30-day program he was in was rough on our family, but so worth the treatment he received. He came out a better person, better father, and better husband!He still struggles at times with his mental health, but the program has given him the tools to overcome it and not let it overcome him. He’s also been attending the alumni meetings which help him with additional therapy and regain confidence in himself. I know my husband thanks the program for his treatment, but I thank D’Amore for giving me my husband back!read more
KAREN JAFFE
KAREN JAFFE
20:35 18 Dec 18
D’Amore is saving my granddaughter’s life! She has mental illness problems and drug addiction. She has been to 2 addiction rehabs, 1 other co-occurring rehab and now D’Amore. The other co-occurring place did very little to help her mental illness and they ended up kicking her out. D’Amore has worked so hard on both of her problem areas and have never given up on her. The staff is exceptional and they really do care! My beautiful granddaughter has told me, “Nana, This is the first place I feel comfortable in so I have opened up and talked about bad things that have happened in my life. Stuff I have never told anyone, not even you.” I cried when she said that because I know she’s on her way to recovery. I have to thank Jennifer, Kristen, Erin, Drew and all of the staff (I can’t remember everyone’s name.) D’Amore, you are in my prayers to continue saving women and men. God Bless you all!read more
Chantal Lessard
Chantal Lessard
00:11 04 Dec 18
D’Amore has been so incredible with helping men and women who struggle with depression, anxiety, PTSD, trauma, etc. I work in the recovery field and we have sent clients who we thought were primary substance abuse but ended up showing signs of needing a primary mental health facility and have come back to us stable and happy and ready to become productive members of society. We are so grateful that there is a safe place out there that we can trust with saving our clients lives. The staff goes above and beyond and they do amazing clinical work.read more
Michael Yamashiro
Michael Yamashiro
20:37 28 Nov 18
I am the program manager at D'Amore Healthcare and couldn't be more proud of the work we do here. Each staff member at D'Amore comes into shift with an open heart and mind. We never judge or stigmatize, instead we empathize and educate. Having co-workers that believe in this framework, ensures that patients are approached with dignity and respect. Working at a company that values human dignity and emphasizes this approach is not only refreshing, but empowering. We are making differences in peoples lives here. The work is not easy, but with dedicated and knowledgeable staff, change is possible.read more
Ailana Saria Donato
Ailana Saria Donato
18:58 26 Nov 18
Working at D'Amore Healthcare is such a fulfilling experience. One thing I admire about the company is that D'Amore Healthcare values self-care, which makes sense as how can we (staff) share love and care to our patients if we can't provide that for ourselves first? Another thing I admire is the constant checks and balances. We make sure that we are on top of everything we do. Lastly, it makes my heart smile when not only patients say, "This is WAY DIFFERENT from the previous places I've been!", but staff mentioning this as well. It's such a blessing to work at D'Amore Healthcare and watch people grow and bloom from day 1.read more
Michael Yamashiro
Michael Yamashiro
22:54 23 Nov 18
I am the program manager at D'Amore Healthcare and couldn't be more proud of the work we do here. Each staff member at D'Amore comes into shift with an open heart and mind. We never judge or stigmatize, instead we empathize and educate. Having co-workers that believe in this framework, ensures that patients are approached with dignity and respect. Working at a company that values human dignity and emphasizes this approach is not only refreshing, but empowering. We are making differences in peoples lives here. The work is not easy, but with dedicated and knowledgeable staff, change is possible.read more
Joshua Saurbier
Joshua Saurbier
01:21 20 Nov 18
I was here for 60 days and it was a great experience. I Learned a lot They have a really good clinical team they does groups and individual therapy. Also you get to go on outings Things like the gym,meetings the park. There is a chef that cooks really amazing food every night for dinner. The staff is all very nice they do their job and listen when you need to talk, specially Julie she was really helpful and amazing at her jobread more
Jim Gane
Jim Gane
21:59 19 Nov 18
A family member of mine wet in for mental health care. The facility, the staff, the treatment were all quite beneficial. Working with office and finance staff was quite easy and helpful as well!read more
Alexandra Stuart
Alexandra Stuart
01:40 14 Nov 18
If you're looking of short-term care, D'Amore is the place to go! The staff are kind, compassionate, and honest. They work to relate to you, and are people you can turn to. You get a chef prepared dinner every night- and the Chef is an awesome human being as well as a great human being. If structure is what you seek, this is the place for you. It can take a bit of reminding sometimes if you make a request, so your stay will provide an excellent opportunity to learn to advocate for yourself!! I felt community and belonging here. I learned to start trusting again. The staff truly cares about their clients and you can feel it. You may feel stifled and overprotected, but when you leave the world seems a bit colder. D'Amore lives up to it's name as well as it's denote 'foundling'; an abandoned infant discovered and cared for by others. You WILL find a sense of home and family here!!read more
Elizabeth Stipher
Elizabeth Stipher
20:55 24 Oct 18
As a professional in the recovery field, I wholeheartedly recommend D’Amore Healthcare as one of the top and most trusted primary mental health and dual diagnosis treatment programs in the recovery community today. D’Amore takes great pride in their Build Me Up program which fosters behavioral and cognitive change through gracious redundancy of positive reinforcement, meditative work (a program focused on recalibrating the circadian rhythm), intensive group work and interdisciplinary treatment team as well as their conservative, phased approach to medication. D’Amore offers engaging outings that challenge the patient's on a daily basis, individualized treatment plans and nutritious chef prepared meals that cater to those with special dietary needs. D'Amore is a professional yet nurturing and warm environment.read more
Donnie Moon
Donnie Moon
13:22 22 Aug 18
I was a patient at D'Amore for 30 days. Over those 30 days, I participated in the best treatment program and made lasting relationships that I'll never forget.If you suffer from mental-health, dependency or substance abuse issues, D'Amore can help. I've personally witnessed countless patients enter the program a figment of their past selves, and conclude the program a completely changed (for the better) individual. Able to re-enter the world a changed, more confident self. Myself being one of them.I owe a great deal to this program. I have found the tools and gained the knowledge to overcome my mental-health concerns while in treatment here. The staff is first-class, the activities are fun and engaging, the environment safe and clean, and group therapy really helps conquer whatever it is you're dealing with.There is zero doubt, I made the right decision to seek help at D'Amore. Thank you D'Amore, and thank you Erin, and Jennifer for your continued support! Even after treatment.read more
Renee Ritter
Renee Ritter
21:00 03 Aug 18
Everything from different types of groups to the atmosphere, to meeting with the psychiatrist made D'Amore unlike any other mental health care facility that I have ever been to. Dr El was honestly the best psychiatrist. I feel like he really listened to me as an individual rather then just another patient and that made me feel so much more comfortable every time I met with him. I love all the medical staff which were very helpful and always educated me on my medications and checked up on me to make sure I was doing well. I can't thank D'Amore enough for giving me that extra love and attention I needed to bring myself back from the dark place I was in. Thank you again so much D'Amore!!!read more
J.D. W
J.D. W
20:48 29 Jun 18
D’Amore – What a blessing! From in-take to discharge – great experience. In a time of need, they have gone above & beyond to assist our family, provide lifelong tools, answer questions, explain everything in great detail & have wonderful medical care. Each & every staff member, I have been in contact has been kind & compassionate willing to help & guide me through each situation. The staff is knowledgeable, organized, qualified professionals that show genuine concern for each patient. The facilities are clean, well-organized, great food & are a safe environment. D’Amore thank you for all of your help, we wouldn’t be where we are today, with out you all.read more
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Understanding Treatment Levels: From Outpatient to Residential Care

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